Ex. 4: On the Phone

Choose the most appropriate answer.

1. Hello. This is John Bates. May I speak with Mr. Wilson, please? –       Mr. Wilson is not here right now. (Correct)(Incorrect)

Hello. This is John Bates. May I speak with Mr. Wilson, please? – I'm sorry, but Mr. Wilson is not here right now. (Correct)

2. Hello. Could I speak to Susan Malden, please? –       , please. I'll see if she is in. (Correct)(Incorrect)

Hello. Could I speak to Susan Malden, please? – Hold on , please. I'll see if she is in. (Correct)

3. I'm sorry. Mr. Garcia can't come to the phone at the moment.       leave a message? (Correct)(Incorrect)

I'm sorry. Mr. Garcia can't come to the phone at the moment. Would you like to leave a message? (Correct)

4. I'm afraid Professor Grimes has just stepped out. Can       a message? (Correct)(Incorrect)

I'm afraid Professor Grimes has just stepped out. Can I take a message? (Correct)

5. I'm afraid Barbara is not in. – Can I       a message for her, please? (Correct)(Incorrect)

I'm afraid Barbara is not in. – Can I leave a message for her, please? (Correct)

6. Hello! Mary? –       . (Correct)(Incorrect)

Hello! Mary? – Speaking . (Correct)

7. Hello, is Mike       , please? – Sorry, he's out. (Correct)(Incorrect)

Hello, is Mike there , please? – Sorry, he's out. (Correct)

8. Can I speak to Douglas, please? – There is no one here       . (Correct)(Incorrect)

Can I speak to Douglas, please? – There is no one here by that name . (Correct)

9. I'd like to speak to Anne, please. – I'm sorry.       . (Correct)(Incorrect)

I'd like to speak to Anne, please. – I'm sorry. You must have the wrong number . (Correct)

10. Can I speak to Betsy, please? –       , please. Betsy, phone! (Correct)(Incorrect)

Can I speak to Betsy, please? – Just a moment , please. Betsy, phone! (Correct)

Your result: 00% correct.